Last updated April, 2020
At Tella we recognize that privacy is important. This Policy applies to all of the products, services and websites offered by Tella, Inc. or its subsidiaries or affiliated companies (collectively, Tella's "services"). If you have any questions about this Policy, please feel free to contact us through our website or write to us at Privacy Matters, c/o Tella Inc., at the address below.
Information we collect and how we use it:
In order to provide our full range of services, we may collect the following types of information:
Information you provide -When you sign up for a Tella service, we ask you for personal information (such as your name and email address). For certain services we may also request credit card or other payment account information.
Log information - When you use Tella services, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.
User communications - When you send email or other communication to Tella, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.
Providing our products and services to users, including the display of customized content and advertising;
Auditing, research and analysis in order to maintain, protect and improve our services;
Ensuring the technical functioning of our network; and
Developing new services
Tella processes personal information on our servers in the United States of America. We may process personal information to provide our own services.
Choices for personal information
When you sign up for a Tella service, we ask you to provide personal information. If we use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use. If we propose to use personal information for any purposes other than those described in this Policy and/or in the specific service notices, we will offer you an effective way to opt out of the use of personal information for those other purposes. We will not collect or use sensitive information for purposes other than those described in this Policy and/or in the specific service notices, unless we have obtained your prior consent. You can decline to submit personal information to any of our services, in which case Tella may not be able to provide those services to you.
Tella only shares personal information with other companies or individuals outside of Tella in the following limited circumstances:
We have your consent. We require opt-in consent for the sharing of any sensitive personal information.
We provide such information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this Policy and any other appropriate confidentiality and security measures.
We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against imminent harm to the rights, property or safety of Tella, its users or the public as required or permitted by law.
Please contact us at the address below for any additional questions about the management or use of personal data.
We take security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.
We restrict access to personal information to Tella employees, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
Tella processes personal information only for the purposes for which it was collected and in accordance with this Policy or any applicable service-specific privacy notice. We review our data collection, storage and processing practices to ensure that we only collect, store and process the personal information needed to provide or improve our services. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our users to update or correct their personal information whenever necessary.
Tella regularly reviews its compliance with this Policy. Please feel free to direct any questions or concerns regarding this Policy or Tella's treatment of personal information by contacting us through this web site or by writing to us at Privacy Matters, c/o Tella Inc., at the address below. When we receive formal written complaints at this address, it is Tella's policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between Tella and an individual.
Changes to this policy
If you have any additional questions or concerns about this Policy, please feel free to contact us any time through our web site, www.telladigital.com or at Privacy Matters, c/o:
350 Camino Gardens Blvd.
Boca Raton, FL 33432